Shipping policy
At Cozy Karts, we’re committed to delivering your orders quickly while ensuring the highest level of care and quality. Below is everything you need to know about our shipping process:
Processing Time
- Orders are typically processed within 1–2 business days from the date of purchase.
- During peak seasons or special promotions, processing times may take slightly longer.
Shipping Time
- We aim to deliver your order within 5–10 business days from the date of processing.
- Delays may occasionally occur due to weather disruptions, public holidays, customs clearance, or other logistical factors. In such cases, we’ll keep you updated.
Shipping Methods
- We work with trusted courier partners to ensure safe and timely delivery.
- The shipping method used depends on the destination, package size, and weight.
- Tracking information will be provided (where applicable) so you can follow your order’s journey.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and order weight.
From time to time, we offer free shipping promotions—check our website or promotions page for updates.
Order Tracking
- Once your order has shipped, you’ll receive a confirmation email with tracking details.
- Please allow up to 24 hours for tracking information to update.
- For any concerns about your shipment, our customer support team is here to help
Thank you for shopping at Cozy Karts—we appreciate your trust and look forward to serving you!
